Last updated: 5 August 2026
01Introduction
Bengal Skill Academy (“we”, “us”, “our”) operates this website and the learning portal at learn.bengalskillacademy.in. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it.
By using our website or enrolling in a course, you agree to the practices described in this policy. If you do not agree, please do not use our services.
02Information We Collect
We collect only the information needed to deliver our courses and support you as a student.
- Information you give us: name, email address, WhatsApp or phone number, and any details you submit through our contact or enrollment forms.
- Enrollment data: the courses you purchase, your progress, completion status and certificates issued.
- Payment data: processed by our third-party payment gateway. We receive a confirmation and order reference — we never see or store your full card, UPI or banking credentials.
- Technical data: IP address, browser type, device type, referring page and pages visited, collected automatically through cookies and analytics.
03How We Use Your Information
We use your information to:
- create and manage your student account and give you access to purchased courses
- process payments, issue invoices and confirm enrollment
- issue certificates of completion
- respond to your questions and provide support over email or WhatsApp
- send course updates, new batch announcements and occasional offers (you can opt out at any time)
- improve our courses, website performance and user experience
- meet our legal, tax and accounting obligations
04Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember preferences and understand how visitors use the site. We may use analytics and advertising tools such as Google Analytics and Meta Pixel, which set their own cookies.
You can block or delete cookies through your browser settings. Some parts of the site, including the learning portal, may not work correctly if cookies are disabled.
05Payments
Payments are handled by [Payment Gateway Name] through a secure, encrypted connection. Your card, UPI and net-banking details are collected and processed directly by the gateway under its own privacy policy. Bengal Skill Academy does not store these details on its servers.
06Sharing & Third-Party Services
We do not sell or rent your personal information. We share it only with service providers who help us run the academy, and only to the extent required:
- our course-hosting and learning management platform
- our payment gateway
- email, SMS and WhatsApp communication providers
- analytics providers
- professional advisors, or authorities where disclosure is required by Indian law
07Data Security
We use reasonable technical and organisational safeguards — including HTTPS encryption, access controls and trusted third-party infrastructure — to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
08Data Retention
We keep your account and enrollment records for as long as your account is active, and afterwards only for the period required to meet legal, tax and accounting obligations. You may ask us to delete your account at any time, subject to those obligations.
09Your Rights
Subject to applicable Indian data protection law, you may:
- request a copy of the personal information we hold about you
- ask us to correct information that is inaccurate or incomplete
- ask us to delete your account and associated data
- withdraw consent for marketing messages at any time
- object to or restrict certain processing of your data
To exercise any of these rights, email us at bengalskilacademy@gmail.com. We will respond within [30] days.
10Children’s Privacy
Our courses are intended for users aged 18 and above. Learners under 18 may enroll only with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.
11Third-Party Links
Our website links to external platforms such as YouTube, Instagram, Facebook, LinkedIn, X and our learning portal. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.
12Changes To This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Continuing to use our services after a change means you accept the updated policy.
13Contact Us
For any question about this Privacy Policy or your personal data, contact: